At Kismet Pros, customer satisfaction is our top priority. If you are not completely satisfied with our service, please review our refund policy below.
If you are dissatisfied with the cleaning service provided, please contact us within 24 hours of your service. We will make every effort to resolve your issue, including re-cleaning or offering a partial refund.
Refunds are not available for cancellations made less than 24 hours before the scheduled service. Additionally, we do not offer refunds for incomplete or interrupted services due to circumstances beyond our control.
Once a refund is approved, it will be processed to the original payment method within 5-10 business days. Please note that processing times may vary depending on your financial institution.
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon posting.
If you have any questions or concerns about our Refund Policy, please contact us.